The Delta police department said Wednesday it's receiving complaints from local citizens who have been defrauded by online and over-the-phone computer technicians.
Police says a person, often with a foreign accent, will call stating he/she is from the "Microsoft Support Team." He/she will claim that through their service program your computer has been monitored, and has recently been observed to be acting suspiciously.
He/she, will suggest it is likely infected and offer to make the necessary repairs. However, he/she will then state they need access to your computer, and your credit card number.
Once completing the alleged repair work, the technician will charge a fee for fixing a computer that was never damaged.
Delta police want to remind the public that companies such as Microsoft do not contact consumers unless you have initiated a service call to them. They do not monitor personal computers, so be aware if you divulge personal information to individuals over the phone, you might be compromising the integrity of your computer and its systems.
The Delta police department is advising citizens not to accept the word of these individuals, and to immediately hang up your phone if you receive a call.
If your computer is operating poorly, contact a reputable computer company to repair the issues, but do not ever give anyone over the phone the authorization to freely navigate through your personal computer.
