Long-time customers are the new owners at Vacuum Works

Everything they sell or service really does suck.

Paul and Karen Jones recently bought Vacuum Works from previous owners Steve and Tammy Laughlin.

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Vacuum Works is a family-owned and operated business in Ladner Centre that has been serving South Delta and beyond since 2000.

Paul and Karen Jones were one of the Laughlins’ first customers. They have lived and worked in South Delta for more than 30 years.

Paul’s other business specializes in smart home, home theatre and home automation.

“We were approached by Steve. For me I was travelling all over the place and when he approached me, we started looking at the numbers and the business. One day I was driving home from Vancouver and sitting in traffic and I said to myself, ‘I’m so over this.’”

The couple plans to keep the same family feel that has been a hallmark of the store for the past two decades.

“I get to spend more time with Karen in this business, which is great, she helps keep me grounded,” Paul said. “I also get to spend more time and be closer with my kids. Everything we do is around Ladner. A lot of people we know are here. It’s nice to have that small community feel, nice to have returning customers. You build relationships with people.”

Vacuum Works offers sales and service, meaning you can buy a vacuum cleaner, have one repaired or just pick up bags, filters or belts.

“Steve and Tammy are staying on part-time to help with the business and help with the transition,” said Paul. “Steve is invaluable. They are great people and they have made great community connections.”

In the next few months, Vacuum Works will be locating a few doors down from its present location to allow for an expansion of services. Along with that will come a new website and a new name.




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