B.C.'s Office of the Ombudsperson wants to hear from Delta's senior community.
Ombudsperson Jay Chalke will be presenting on Fairness for Seniors, hosted by Deltassist on Monday, Feb. 1 from 2 to 3 p.m. at 9097 Scott Rd., North Delta.
"The Office of the Ombudsperson helps seniors get the fair treatment that everyone deserves," says Chalke. "I look forward to hearing about the challenges and opportunities Delta's seniors face when dealing with public bodies."
Chalke will provide updates on his office's investigations and recommendations impacting home and community care, adult guardianship, residential care services and other sectors that frequently involve seniors. Ombudsperson investigations are largely prompted by complaints from individuals, but the results can help many people, Chalke says. Independent from government, the Office of the Ombudsperson can impartially investigate complaints from anyone impacted by unfair actions of ministries, health authorities, local governments and hundreds of other provincial public
authorities. "Everybody has the right to submit a complaint to the Office of the Ombudsperson confidentially and free of charge," says Chalke. "You may reach us by phone, mail, web, or visit in person at one of our mobile intake clinics."
Residents who wish to make a complaint in Delta may attend one of two mobile complaint clinics. Ombudsperson staff will be in North Delta on Feb. 1 and Tsawwassen on Feb. 5. Appointments are not limited to seniors and may be made by calling the Office of the Ombudsperson tollfree at 1-800-567-3247.
