Re: Surcharge is highway robbery, letter to the editor, July 26 It's important for Ray Moschuk and all drivers to know there's no need to pay the licence plate processing fee on the Port Mann Bridge.
Drivers can avoid it by paying for their crossing within seven days or by registering for a free TReO tolling account.
Unregistered drivers who choose to wait for an invoice will be charged a licence plate processing fee to help cover the costs of identifying them and mailing an invoice.
When an unregistered driver crosses the bridge, the toll system must examine their licence plate and look up the vehicle and owner information through ICBC. Manual review of the licence plate image is sometimes required, and invoices must be mailed and payments processed upon receipt.
The licence plate processing fee helps cover these added steps and costs.
It's important to note that most toll roads charge a lower rate for registered customers than unregistered customers. The Port Mann Bridge has adopted a different approach, however, where all drivers have the opportunity to pay the lowest toll rate. If a driver pays for their crossing within seven days online, by phone or at one of our customer service centres, an invoice is not required and the fee is not charged.
Mike Proudfoot
CEO
Transportation Investment Corporation Mike Proudfoot
