Vancouver real estate group adapts to ‘new normal’ during COVID-19

The real estate industry is taking all the necessary safety protocols to ensure home sales can continue during the COVID-19 pandemic.

“Market activity is down substantially, like it is in any industry, however sales are getting done,” says Linda Chancey of the Chanceys Real Estate Group that includes her husband Bob and son Blake. “We’ve still got motivated buyers and sellers and we’re taking all the precautions so we’re adapting to this new normal.”

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She says three of the four deals they have closing this week were done from start to finish during the pandemic, proving that transactions can still safely take place at this time.

Linda says they’re using Facetime and Zoom to interact with clients but also continuing to show properties in person by adhering to social distancing guidelines, wearing gloves and masks, and not allowing buyers to touch anything in a home. Open houses have been temporarily suspended to avoid crowds gathering and to ensure safe social distancing.

They also have the ability for buyers and sellers to sign all documents electronically.

She says with interest rates low and prices holding their own, it’s actually a good time to buy. And sellers are finding those who are in the market are serious buyers, not looky-loos.

All aspects of the real estate transaction, from inspections to appraisals to 
legal conveyancing, are still taking 
place, although there have been some modifications in each process to meet provincial health guidelines.

The Chanceys, who have sold 400 homes in the past five years, 90 per
cent of which have been in Ladner and Tsawwassen, are hands-on with clients from start to finish. As these transactions are often the largest financial deals of their clients’ lives, the Chanceys feel
it is important they deal directly with buyers and sellers instead of passing o that responsibility to assistants or junior agents. Because of this approach, some of their clients have dealt with them on upwards of a dozen transactions.

The Chanceys are donating advertising space in the Optimist every week to Deltassist, the local social services agency that’s helping so many people during the pandemic.

“Giving back to the community is important to us. We appreciate living and working here, so we want to do something to give back, to help where we can,” says Linda.

To answer any of your real estate questions, call Linda or Bob at 604-946-8899, or visit their website at

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